How to Follow Up on a Quote Without Being Annoying

You sent the quote. Now what?

Most contractors fall into one of two camps: they either never follow up (and lose the job to someone who did), or they follow up so aggressively that the customer ghosts them.

There's a middle ground. Here's exactly when and how to follow up on a quote — with templates you can copy.

Why Following Up Matters

The numbers are clear:

**48% of contractors never follow up** after sending a quote

**80% of sales require 5+ touchpoints** before closing

The contractor who follows up wins over the one who doesn't — even at a higher price

Customers aren't ignoring you because they're not interested. They're busy. They forgot. They got distracted. Your quote is sitting in an email they haven't opened since Tuesday.

A follow-up isn't pushy. It's professional.

The Follow-Up Timeline

Day 1: Send the Quote

Send it the same day you visit the site. Attach a personal note:

> *"Hi [Name], great meeting you today. Here's the quote for [project]. I've itemized everything so you can see exactly what's included. Let me know if you have any questions — happy to walk through it."*

Day 3: Check In

Short and helpful, not salesy:

> *"Hi [Name], just checking in on the quote I sent Monday. Any questions I can answer? I want to make sure everything's clear before you make a decision."*

Day 7: Add Value

Don't just ask "did you decide?" Give them a reason to re-engage:

> *"Hi [Name], quick note — I have some availability opening up next week. If you'd like to get started on [project], I could fit you in. Let me know if the timing works."*

Day 14: Soft Close

This is your last proactive follow-up:

> *"Hi [Name], I'm closing out my open quotes for the month. Should I keep yours active, or would you like me to close it out? Either way, no pressure — I'm here whenever you're ready."*

Day 30+: Move On (But Don't Delete)

If they haven't responded after 2 weeks and 4 touchpoints, stop following up. But don't delete their info. People come back months later.

Follow-Up Rules

**Do:**

Be helpful, not desperate

Reference the specific project (not "just checking in")

Make it easy to say yes (offer scheduling, answer questions)

Vary your approach (email, text, call — match their preference)

Track every touchpoint

**Don't:**

Follow up more than once per week

Call at 7am or 9pm

Send the same message twice

Pressure or create false urgency ("Price goes up Friday!")

Take it personally if they ghost you

Follow-Up by Channel

**Email** — Best for detailed quotes and the first follow-up. Professional and low-pressure.

**Text** — Best for days 3-7 follow-ups. Most people read texts within 3 minutes. Keep it short.

**Phone call** — Best for high-value jobs ($5K+) and the day-7 follow-up. Shows you care. Leave a voicemail if they don't answer — never call twice in a row.

When They Say "I'm Getting Other Quotes"

This is normal. Don't panic. The right response:

> *"Absolutely — smart to compare. If it helps, I'm happy to walk through my quote line by line so you can make an apples-to-apples comparison. Let me know."*

This positions you as confident and transparent. Contractors who get defensive about competing quotes lose trust.

Know Where Every Quote Stands

The hardest part of follow-up is remembering who to follow up with and when. If you're tracking quotes in your head or on sticky notes, you're losing jobs.

[BidlyQuotes](https://bidlyquotes.com) tracks every quote's status — sent, opened, accepted, declined — so you always know who needs a follow-up and when. No more guessing.

[Start your free 14-day trial →](https://bidlyquotes.com/auth/signup)

*Related reading: [5 Reasons You're Losing Jobs (And It's Not Your Price)](/blog/why-contractors-lose-jobs) | [How to Create a Professional Quote That Wins the Job](/blog/professional-quote-template-contractor)*